Terms of service

Last Updated: August 05, 2026

Welcome to R'Labels. Throughout these Terms of Service, the terms "R'Labels," "we," "our," and "us" refer to R'Labels.

By accessing our website, browsing our store, or purchasing any of our products, you agree to be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please do not use our website or services.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or the age of majority in your jurisdiction.
  • The information you provide is accurate and complete.
  • You are legally capable of entering into a binding agreement.

2. Products

R'Labels offers handcrafted luxury candles and home décor products.

Please note:

  • Every product is handcrafted, so slight variations in color, texture, fragrance, or appearance are natural.
  • Product images are for illustration purposes and may vary slightly due to screen settings or handcrafted detailing.
  • We reserve the right to discontinue or modify products at any time without prior notice.

3. Orders

When you place an order:

  • Your order is considered a purchase request.
  • Orders are confirmed only after successful payment verification.
  • We reserve the right to accept, reject, or cancel any order at our sole discretion.
  • If an order cannot be fulfilled, you will be notified and any eligible payment will be refunded.

4. Pricing & Payments

  • All prices are displayed in Indian Rupees (₹).
  • Prices may change without prior notice.
  • Applicable taxes and shipping charges will be calculated during checkout.
  • Payments are processed securely through trusted payment gateways.

5. Shipping & Delivery

Estimated delivery times are provided for reference only.

Delays caused by courier services, weather conditions, natural disasters, public holidays, or unforeseen circumstances are beyond our control.

For complete shipping information, please refer to our Shipping Policy.

6. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Please review that policy before placing your order.

7. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Product Images
  • Product Descriptions
  • Graphics
  • Videos
  • Website Design
  • Text
  • Branding

is the exclusive property of R'Labels and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

8. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for their content, policies, or practices.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and processing of your information as described therein.

10. Prohibited Use

You agree not to use this website:

  • For unlawful activities
  • To violate any applicable laws or regulations
  • To interfere with website security
  • To distribute malware or harmful software
  • To copy or misuse our content
  • To engage in fraudulent or abusive behavior

Violation of these Terms may result in suspension or termination of access to our website.

11. Limitation of Liability

To the maximum extent permitted by law, R'Labels shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

12. Disclaimer

All products and services are provided "as available" and "as is."

While we strive to provide accurate product information, we do not guarantee that product descriptions, images, pricing, or other content will always be error-free.

13. Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Any changes will become effective immediately upon posting on this page.

Continued use of our website constitutes acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us.

R'Labels

📧 Email: shop.rlabels@gmail.com

📞 Phone: +91 83 2054 6661

📍 Address:
Ankur Char Rasta,
Ashwini Kumar Road,
Laxmiba Society, Varachha,
Surat – 395008, Gujarat, India